{"id":4282,"date":"2021-10-22T16:08:47","date_gmt":"2021-10-22T20:08:47","guid":{"rendered":"https:\/\/immigrantquebec.com\/?p=4282"},"modified":"2022-02-16T16:28:41","modified_gmt":"2022-02-16T20:28:41","slug":"les-services-municipaux-a-montreal","status":"publish","type":"post","link":"https:\/\/immigrantquebec.com\/fr\/reussir-votre-installation\/vivre-a-montreal\/connaitre-montreal\/les-services-municipaux-a-montreal\/","title":{"rendered":"Les services municipaux \u00e0 Montr\u00e9al"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h2 id=\"summary-anchor-0\">Le 311 pour vos questions pratiques<\/h2>\n<p>Le 311 est le num\u00e9ro du r\u00e9seau Acc\u00e8s Montr\u00e9al. Par exemple, pour conna\u00eetre les jours de ramassage des ordures m\u00e9nag\u00e8res ou les horaires des biblioth\u00e8ques, faire une demande de permis pour travaux de r\u00e9novation, etc., vous pouvez composer le 311. Vous pouvez \u00e9galement adresser des demandes aux services municipaux ou faire une plainte via ce num\u00e9ro. Cette ligne est accessible du lundi au vendredi de 8h30 \u00e0 20h30 et le samedi, dimanche et jours f\u00e9ri\u00e9s de 9h \u00e0 17h.<\/p>\n<h2 id=\"summary-anchor-1\">Les services en ligne<\/h2>\n<p>Afin de r\u00e9pondre aux besoins de ses r\u00e9sidents, la <a href=\"http:\/\/ville.montreal.qc.ca\" target=\"_blank\" rel=\"noopener noreferrer\">Ville de Montr\u00e9al<\/a> poss\u00e8de de nombreux services accessibles en ligne.<\/p>\n<p>Sur le site de la ville de Montr\u00e9al, vous trouverez des renseignements sur les services aux citoyens relatifs :<\/p>\n<ul>\n<li>\u00e0 la vie communautaire et \u00e0 l&rsquo;\u00e9ducation : \u00e9tudes, services de garde, jardins communautaires, biblioth\u00e8ques et maison de la culture, r\u00e9pertoire d&rsquo;organismes de services aux citoyens, etc.<\/li>\n<li>\u00e0 l&rsquo;environnement et au d\u00e9veloppement durable : mise en avant des \u00e9co-quartiers et \u00a0des \u00e9cocentres, actions de la ville concernant le d\u00e9veloppement durable, etc.<\/li>\n<li>\u00e0 la collecte, l&rsquo;entretien et le d\u00e9neigement : jours de collecte des d\u00e9chets, op\u00e9rations de d\u00e9neigement, corv\u00e9e de propret\u00e9 dans votre quartier, etc.<\/li>\n<li>aux transport et aux travaux :<strong>\u00a0<\/strong>grands chantiers dans la ville et renseignements pratiques sur les transports \u00e0 Montr\u00e9al que ce soit en auto, \u00e0 v\u00e9lo ou \u00e0 pied.<\/li>\n<li>au droit et \u00e0 la r\u00e9glementation : r\u00e8glements municipaux, permis et constats d\u2019infractions, r\u00e9clamations \u00e0 la ville.<\/li>\n<li>\u00e0 l&rsquo;administration municipale : pour conna\u00eetre la structure municipale et les grands dossiers de la Ville.<\/li>\n<li>\u00e0 l&rsquo;habitation et \u00e0 la taxation : compte de taxe, programmes d&rsquo;aide financi\u00e8re au logement, etc.<\/li>\n<\/ul>\n<h2 id=\"summary-anchor-2\">Les services municipaux de police<\/h2>\n<p>La ville poss\u00e8de son propre corps de police, le <a href=\"http:\/\/spvm.qc.ca\" target=\"_blank\" rel=\"noopener noreferrer\">Service de police de la ville de Montr\u00e9al (SPVM)<\/a> qui compte pr\u00e8s de 6000 employ\u00e9s. Il existe 33 postes de quartiers qui offrent aux citoyens des services de proximit\u00e9 r\u00e9partis sur l\u2019ensemble du territoire montr\u00e9alais.<\/p>\n<p>Pour toute urgence, composez le 911.<\/p>\n<h2 id=\"summary-anchor-3\">En cas de diff\u00e9rend avec un service de la Ville de Montr\u00e9al<\/h2>\n<p>Vous avez un diff\u00e9rend avec la Ville de Montr\u00e9al ? L\u2019<a href=\"http:\/\/ombudsmandemontreal.com\" target=\"_blank\" rel=\"noopener noreferrer\">Ombudsman de Montr\u00e9al\u00a0<\/a>peut vous aider : ce recours est confidentiel, gratuit et efficace. Toute personne qui se croit l\u00e9s\u00e9e en raison d\u2019une d\u00e9cision, action ou omission de la Ville peut s\u2019adresser \u00e0 l\u2019Ombudsman de Montr\u00e9al.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Le 311 pour vos questions pratiques Le 311 est le num\u00e9ro du r\u00e9seau Acc\u00e8s Montr\u00e9al. Par exemple, pour conna\u00eetre les jours de ramassage des ordures m\u00e9nag\u00e8res ou les horaires des biblioth\u00e8ques, faire une demande de permis pour travaux de r\u00e9novation, etc., vous pouvez composer le 311. Vous pouvez \u00e9galement adresser des demandes aux services [&hellip;]<\/p>\n","protected":false},"author":3460,"featured_media":9225,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[201],"tags":[],"class_list":{"0":"post-4282","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-connaitre-montreal","8":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les services municipaux \u00e0 Montr\u00e9al - Immigrant Qu\u00e9bec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/immigrantquebec.com\/fr\/reussir-votre-installation\/vivre-a-montreal\/connaitre-montreal\/les-services-municipaux-a-montreal\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les services municipaux \u00e0 Montr\u00e9al - Immigrant Qu\u00e9bec\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Le 311 pour vos questions pratiques Le 311 est le num\u00e9ro du r\u00e9seau Acc\u00e8s Montr\u00e9al. Par exemple, pour conna\u00eetre les jours de ramassage des ordures m\u00e9nag\u00e8res ou les horaires des biblioth\u00e8ques, faire une demande de permis pour travaux de r\u00e9novation, etc., vous pouvez composer le 311. 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