{"id":7168,"date":"2018-12-03T09:45:26","date_gmt":"2018-12-03T13:45:26","guid":{"rendered":"https:\/\/immigrantquebec.com\/?p=7168"},"modified":"2026-06-15T13:38:40","modified_gmt":"2026-06-15T17:38:40","slug":"l-engagement-communautaire-chez-desjardins","status":"publish","type":"post","link":"https:\/\/immigrantquebec.com\/fr\/conseils-d-experts\/l-engagement-communautaire-chez-desjardins\/","title":{"rendered":"L\u2019engagement communautaire chez Desjardins"},"content":{"rendered":"

Au Qu\u00e9bec, le syst\u00e8me bancaire fonctionne selon des sp\u00e9cificit\u00e9s propres au continent nord-am\u00e9ricain. Et si vos op\u00e9rations financi\u00e8res ne relevaient pas seulement de simples actes bancaires, mais participaient activement \u00e0 votre int\u00e9gration dans la soci\u00e9t\u00e9 qu\u00e9b\u00e9coise\u2009? C\u2019est, en tout cas, la mission que s\u2019est fix\u00e9e Desjardins \u00e0 l\u2019\u00e9gard des nouveaux arrivants au Qu\u00e9bec.\u00a0<\/em><\/p>\n

Comment peut-on d\u00e9finir Desjardins\u2009?<\/strong><\/h2>\n

Laurence Reynaud :\u00a0<\/strong>Desjardins c\u2019est un \u00e9tablissement financier coop\u00e9ratif, portant des valeurs d\u2019\u00e9quit\u00e9, d\u2019entraide et de solidarit\u00e9, que nous continuons \u00e0 faire vivre 200 ans apr\u00e8s sa cr\u00e9ation\u2009!<\/p>\n

Pierre-Franck Honorin\u00a0<\/strong>: En effet, Desjardins est avant tout une coop\u00e9rative dont les membres poss\u00e8dent des produits financiers. Mentionnons que les membres sont investis dans la vie de leur caisse, via les Conseils d\u2019Administration. Ils connaissent les \u00e9tats financiers puisque tout est transparent et les rapports financiers leur sont accessibles.<\/p>\n

Laurence Reynaud :\u00a0<\/strong>C\u2019est important de souligner que ce ne sont pas de vains mots et que nous avons \u00e0 c\u0153ur de faire vivre ces valeurs importantes. Nous sommes d\u2019ailleurs impliqu\u00e9s aupr\u00e8s de diff\u00e9rentes communaut\u00e9s, dont celle des nouveaux arrivants dot\u00e9s de besoins sp\u00e9cifiques. Desjardins a \u00e9t\u00e9 le premier \u00e0 s\u2019int\u00e9resser \u00e0 cette communaut\u00e9 et \u00e0 d\u00e9velopper une expertise qui leur est destin\u00e9.<\/p>\n

Comment est apparue cette dimension sp\u00e9cifique aux nouveaux arrivants\u2009?<\/strong><\/h2>\n

PF.H\u00a0<\/strong>: Tout a commenc\u00e9 au milieu des ann\u00e9es 1990 quand il y a eu une prise de conscience concernant la natalit\u00e9 qu\u00e9b\u00e9coise qui n\u2019allait plus r\u00e9pondre \u00e0 l\u2019accroissement d\u00e9mographique. La solution a \u00e9t\u00e9 de se tourner vers l\u2019immigration afin de maintenir la population \u00e0 un taux correct. Ces nouveaux arrivants nous venaient de toutes les parties du monde. Or cela va sans dire que chaque pays a son propre syst\u00e8me bancaire. Petit \u00e0 petit, de r\u00e9flexion en r\u00e9flexion, la F\u00e9d\u00e9ration Desjardins a mis en place une strat\u00e9gie pour encadrer l\u2019accompagnement des immigrants. En 2011, une division uniquement d\u00e9di\u00e9e aux nouveaux arrivants a vu le jour.<\/p>\n

LR<\/strong> : J\u2019aimerais ajouter que cette structure ne fait pas que proposer des produits financiers. Certes, l\u2019accueil de nos membres lors d\u2019un rendez-vous implique de leur donner les cl\u00e9s de compr\u00e9hension du syst\u00e8me bancaire local, notamment dans la notion d\u2019historique de cr\u00e9dit. Cette premi\u00e8re rencontre et les suivantes rev\u00eatent n\u00e9cessairement une dimension administrative. Toutefois, notre mission ne s\u2019arr\u00eate pas l\u00e0. Un d\u00e9tail qui n\u2019en est pas un : nos salles d\u2019attente sont pourvues d\u2019espaces d\u2019acc\u00e8s \u00e0 Internet, ou encore d\u00e9di\u00e9s aux familles avec des jeux, des crayons de couleur. Ces d\u00e9tails, ces attentions sont en r\u00e9alit\u00e9 r\u00e9v\u00e9lateurs de notre philosophie \u00ab\u2009Bienvenue au Qu\u00e9bec\u2009\u00bb et de la fa\u00e7on dont nous accompagnons nos membres et les nouveaux arrivants : dans toute leur diversit\u00e9\u2009!<\/p>\n

Comment se concr\u00e9tise cet accompagnement en-dehors de la vie financi\u00e8re\u2009?<\/strong><\/h2>\n

LR :\u00a0<\/strong>Si nous accompagnons les nouveaux arrivants dans leur vie financi\u00e8re, nous leur offrons aussi un large panel de soutien, au quotidien. Nous les mettons en relation avec des organismes communautaires pour les aider \u00e0 cr\u00e9er des liens sociaux, comme du b\u00e9n\u00e9volat par exemple. Nous leur proposons gratuitement des ateliers anim\u00e9s par nos soins, mais \u00e9galement par des experts de notre r\u00e9seau de partenaires, sur la recherche d\u2019emploi ou le syst\u00e8me scolaires, entre autres sujets. Des s\u00e9ances de coaching peuvent compl\u00e9ter l\u2019aide aux nouveaux arrivants et nous mettons nos locaux \u00e0 la disposition des partenaires pour leur apporter de l\u2019aide dans les meilleures conditions. En clair, notre contribution d\u00e9passe de loin celle du conseiller financier.<\/p>\n

PF.H\u00a0<\/strong>: Comme l\u2019\u00e9voque Laurence, notre offre d\u00e9passe la simple ouverture d\u2019un compte. Nous apportons une r\u00e9elle valeur ajout\u00e9e en accompagnant nos membres dans leur vie quotidienne, que ce soit au niveau des projets financiers ou dans l\u2019apprentissage de la culture qu\u00e9b\u00e9coise.<\/p>\n

Qu\u2019est-ce qui fait la diff\u00e9rence avec d\u2019autres institutions\u2009?<\/strong><\/h2>\n

LR<\/strong> : Desjardins s\u2019investit pleinement dans l\u2019int\u00e9gration des nouveaux arrivants. Un peu \u00e0 l\u2019image des poup\u00e9es russes, chaque projet initi\u00e9 donne naissance \u00e0 d\u2019autres ramifications et nous sommes l\u00e0 pour accompagner nos membres dans leurs d\u00e9marches. D\u2019ailleurs, le r\u00e9seautage n\u00e9cessaire \u00e0 l\u2019int\u00e9gration dans la vie qu\u00e9b\u00e9coise d\u00e9bute d\u00e8s la rencontre avec le conseiller, qui est capable d\u2019orienter le membre vers les ressources correspondantes. Notre implication est humaine avant d\u2019\u00eatre bancaire. Ce qui nous anime, ce n\u2019est pas uniquement proposer des produits financiers : c\u2019est aussi d\u2019accompagner nos membres tout au long d\u2019un projet, qu\u2019il soit modeste ou \u00e0 l\u2019\u00e9chelle d\u2019une vie.<\/p>\n

PF.H\u00a0<\/strong>: Outre les ateliers et les moyens \u00e9voqu\u00e9s pr\u00e9c\u00e9demment, Desjardins s\u2019est dot\u00e9 de ressources issues pour beaucoup de l\u2019immigration, qui connaissent bien les probl\u00e9matiques et les r\u00e9alit\u00e9s des nouveaux arrivants. Tous sont eux-m\u00eames pass\u00e9s par ces \u00e9tapes et sont \u00e0 m\u00eame de rassurer les immigrants.<\/p>\n

***<\/p>\n

Nouvel arrivant au Qu\u00e9bec\u2009? Prenez contact avec les conseillers pour b\u00e9n\u00e9ficier de l\u2019Offre de Bienvenue pour les nouveaux arrivants au Canada<\/a>. Vous pouvez pr\u00e9parer votre rendez-vous en vous informant directement sur le site Desjardins<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Au Qu\u00e9bec, le syst\u00e8me bancaire fonctionne selon des sp\u00e9cificit\u00e9s propres au continent nord-am\u00e9ricain. Et si vos op\u00e9rations financi\u00e8res ne relevaient pas seulement de simples actes bancaires, mais participaient activement \u00e0 votre int\u00e9gration dans la soci\u00e9t\u00e9 qu\u00e9b\u00e9coise\u2009? C\u2019est, en tout cas, la mission que s\u2019est fix\u00e9e Desjardins \u00e0 l\u2019\u00e9gard des nouveaux arrivants au Qu\u00e9bec.\u00a0 Comment peut-on […]<\/p>\n","protected":false},"author":3501,"featured_media":7169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[103],"tags":[],"class_list":{"0":"post-7168","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-conseils-d-experts","8":"entry"},"acf":[],"yoast_head":"\nL\u2019engagement communautaire chez Desjardins - Immigrant Qu\u00e9bec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/immigrantquebec.com\/fr\/conseils-d-experts\/l-engagement-communautaire-chez-desjardins\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019engagement communautaire chez Desjardins - Immigrant Qu\u00e9bec\" \/>\n<meta property=\"og:description\" content=\"Au Qu\u00e9bec, le syst\u00e8me bancaire fonctionne selon des sp\u00e9cificit\u00e9s propres au continent nord-am\u00e9ricain. 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